Navigating Services
ASNL Navigators
ASNL Navigators help individuals and families understand their options, find resources, and connect with supports that fit their needs.
They can help you:
• Understand available services
• Navigate healthcare, education, and community systems
• Problem-solve when things feel complicated
• Figure out next steps
ASNL Navigators provide information, support, and guidance so you can make the choices that are right for you.
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211 Newfoundland and Labrador
211 is the public online version of the database used by information and referral specialists for the 211 telephone/email service. This up-to-date, accessible, searchable database provides comprehensive access to information about social, community, health and government services in Newfoundland and Labrador.
Key features of 211:
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Easy to remember, non-emergency phone number that provides quick access to information and referral to community, social, health and government services
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Always answered by a person
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Available 24 hours a day, seven days a week by phone or online
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Offers multilingual phone services
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Available to people who are deaf, deafened or hard of hearing via TTY
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Call 2-1-1 for:
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Non-emergency police number
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Food banks
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Walk in clinics
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Alzheimer support
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Mental health help
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Meals on Wheels
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Emergency shelters for homeless
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Services for domestic violence victims
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Public health
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Crisis services
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Provincial and local helpline phone numbers
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Settlement help for newcomers
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Housing help centres
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Youth drop in programs
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Child, youth and family counselling
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Emergency utility assistance
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Understanding which government service might help or assistance
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Disability support programs
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Parenting programs
Online Screening Tools
Online screening tools are not formal assessments but can help inform a decision in obtaining a formal diagnosis.